If it is less than 180 days from the date of purchase:
For damages caused by natural wear and tear, improper use, or accidents, additional fees may apply even the product is still within the warranty period.
For any product defects besides natural wear and tear, improper use, or accidents, please bring the item, along with the warranty card, to any of our PORTER INTERNATIONAL retail locations. This type of repairs is free of charge.

After 180 days from the date of purchase:
Please bring your item, along with the warranty card, to any PORTER INTERNATIONAL retail location. Additional fees will apply. Such fees will be quoted by the PORTER INTERNATIONAL repair center.
Wallets and small accessories are not included in the warranty.

This policy applies to products purchased in Taiwan. Items purchased outside of Taiwan shall abide by local stipulations. If you have any questions, please contact your local retail location, or contact customer services at porter@alamore.net