PORTER INTERNATIONAL products are made to ensure satisfaction for the natural lifetime of the product and are guaranteed against defects in material and craftsmanship for a period of 180 days from the date of purchase. Should you require any repairs for a product found to be defective within the warranty period, it will be repaired free of charge. This warranty does not apply to products subject to natural wear and tear, damages, or previously altered/repaired by an unauthorized agent.

A handling fee will incur for repairs caused by wear, negligence, damage from unauthorized repairs, or outside of the warranty period.

The warranty policy does not apply to accessories such as wallet, coin case, key chain, and products with particular material. Also, in order to maintain the conept of each product, we do not accept repair requests that will alter the originality of the product.

Please contact your local PORTER INTERNATIONAL store for repair service. PORTER INTERNATIONAL reserves the right to decline return, exchange, or repair service due to short supply of material, parts or accessories.

At PORTER INTERNATIONAL we do our best to ensure your satisfaction with your online purchase. For further enquiries, please contact our online customer service representatives at 04-3606-9697 or Email us at [email protected] for assistance.