PORTER INTERNATIONAL

常見問題搜尋

  • Do not store in high temperature areas or near hot steam.
  • Before placing any nylon goods in storage, make sure to clean the surface and let it dry in a well ventilated area. Always keep the nylon bag in a dry and dark place.
  • Our nylon products are often paired with different fabric linings or metal hardware; therefore, please do not use washing machines or large amounts of water to wash it.
  • Do not dry clean. Solvents may negatively affect the color or material itself.
  • If subject to rain, wipe clean as soon as possible and let it dry in a well ventilated area to prevent mildew.
  • Please do not overstuff or overload the bag as this could damage to the bag and its hardware.


If your nylon bag has dust or oil stains, please do the following:

  • Using a damp and soft cloth to wipe down the nylon.
  • For oil stains, apply some dishwashing liquid before wiping the area and clean with a damp, soft cloth. Always remember to wipe the spots with a dry cloth as the last step.
  • Do not store in high temperature areas or near hot steam.
  • Before placing any canvas goods in storage, make sure to clean the surface and let it dry in a well ventilated area. Always keep the canvas bag in a dry and dark place.
  • Our canvas products are often paired with different fabric linings or metal hardware; therefore, please do not use washing machines or large amounts of water to wash it.
  • Do not dry clean. Solvents may negatively affect the color or material itself.
  • If subject to rain, wipe clean as soon as possible and let it dry in a well ventilated area to prevent mildew.
  • Please do not overstuff or overload the bag as this could damage to the bag and its hardware.
  • Please avoid having the canvas touch any light colored items as despite the high standards of our canvas dyeing process, color transfers will likely occur for colored or black canvas. Please avoid having the leather touch any light colored items.


If your canvas bag has been subject to dust or oil, please do the following:

  • If the bag is dirty or dusty, we recommend using a damp, soft cloth to wipe down the canvas.
  • If your bag has oil stains, we recommend applying some dishwashing liquid before wiping the area clean with a damp, soft cloth. Finally, wipe the spots with a dry cloth.
  • Leather goods can be tricky to clean and maintain. Please make sure that the leather does not come in contact with oil, acid, or alkaline substances. Also, avoid high temperatures or areas subject to hot steam.
  • Genuine leather will fade over time; this is a natural and normal phenomenon. For colored or black leathers, color transfer will likely occur. Please avoid having the leather touch any light colored items.
  • Please do not overstuff or overload the bag as this could damage the leather and hardware.


If the leather is exposed to water, perspiration or mildew, please do the following:

  • Upon exposure to rain, water, or sweat, wipe the leather dry as soon as possible and place in a well ventilated area to dry. Do not heat the leather with any electrical appliances or otherwise subject it to high temperatures; this may result in the growth of mold.
  • Generally, we suggest using professional leather removers and cleaners to maintain your leather goods. However, you may also use a small amount of cleaning fluid and leaving the item in a well ventilated area to dry (the use of a sponge can also speed up the process). Do not dry clean the leather. We also do not advise the use of any solvents as this may negatively affect the color or leather itself.
  • If the case of mold or mildew, use a brush to remove the spots, and then use a clean cloth to wipe the leather down. Place in a well ventilated area to air out any odors before applying conditioning oil to the leather.

We do not provide cleaning services for PORTER INTERNATIONAL items. Please consult the maintenance tips provided when the purchase was made. You may also bring the items needed to be cleaned to any of our retail locations where our sales representatives will be happy to advise you on the matter.

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